Refund & Cancellation Policy

Last updated: July 12, 2026

Cancellation

You can cancel your subscription at any time from your billing settings, which opens the Stripe customer portal. When you cancel, your plan remains active until the end of the current billing period, after which it will not renew and your account returns to the free tier.

Refunds

Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or downgrades. If you believe you were charged in error, contact us within 14 days at billing@sagarium.io and we will review it in good faith.

Statutory rights

Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your jurisdiction.

Free tier & data after downgrade

If your paid plan ends and your account exceeds free-tier limits, existing content remains accessible and readable, but you may be unable to create new resources until you are within the free-tier limits or upgrade again. We will not delete Your Content solely because of a downgrade.

Contact

Billing questions? Email billing@sagarium.io. This policy is provided by Sagarium.